NOC/Support Engineer


Description

Job Level: Experienced (Non-Manager)
Job Type: Full-Time/Shift
Minimum Qualification: Degree
(additional relevant qualifications will be an advantage)
Preferred Experience: > 3 Years

Responsibilities

  • Administering and configuring routers, changing firmware regularly and resolving network issues.
  • Supervises the functioning of network components and ensure that they are active and problem free.
  • Takes network problem complaints from users, analyzes them and resolves such.
  • Maintainance of network facilities for continuous performance.
  • Inspections on regular basis on network performance and preparation of reports.
  • Monitor and maintain network and associated software, including responding to tickets.

Skills

  • Experience in managing, supporting and deploying network infrastructures
  • Strong ability to diagnose server or network alerts, events or issues
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Ability to use initiatives
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Ability to work a flexible schedule

Qualification and Requirements

  • Minimum of a degree holder
  • Minimum of 3-5 years experience
  • Candidates should have good experience in handling computer networks.
  • Previous customer service or helpdesk experience will be an added advantage

Mode of Application

Send a detailed copy of your Resume along with the cover letter to careers@hyperia.com

Application as NOC/Support Engineer